| Power issues |
| No electricity in the
pod. |
Pod power cord is connected to a faulty power
outlet. |
Connect the pod power cord to another power
outlet. |
| Pod power cord is not connected. |
Check that the pod power cord is connected to
a power outlet. |
| Internal power cord connections are
loose. |
Check
the connections of the internal power cord. |
| Table |
| The electric
height-adjustable table is stuck. |
|
Reset the table. |
| The table hand set is not
connected to the spiral cord. |
Check that the cord of the hand set is connected to the spiral
cord. |
| Loose connections in table
control unit or power unit. |
Check the connections to the power unit and table control
unit. |
| The spiral cord is damaged. |
Check
the spiral cord. |
| The height-adjustable table does
not move up high enough. |
|
Reset the table several times
consecutively. |
| The electric height-adjustable
table is askew. |
Mechanical problem. |
The table bracket needs to be changed. Contact Framery
support for a replacement part. |
| Wiresless
charger |
| The wireless charger
does not work. |
The cord of the wireless charger is not connected to the
5V unit under the table. |
Check the connections to the 5V unit under the
table. |
| The spiral cord is not connected
to the 5V unit. |
| The spiral cord is not connected to the power
unit. |
Check that the spiral cord is connected to the splitter cord and
power unit. |
| Physical barrier |
Remove the phone covers and try charging your phone
again. |
| Control panel |
| The control panel
does not work. |
The CAN cord is not connected to
the power unit or control panel. |
Check that the CAN cord is connected to the
power unit and control panel. |
| The ceiling unit is faulty. |
The ceiling unit needs to be changed. Contact Framery
support for a replacement part. |
| The control panel screen is locked. |
Installer setup is not
completed. |
Complete the installer setup. |
| Pod activation is not
done. |
Activate the pod. |
| Time zone is not automatically
updated. |
Connectivity issue. |
Reboot the pod. |
| Fans and light |
| Fans and light do not switch
on. |
The CAN cord is not connected to control
hub. |
Check that the CAN cord is connected to the control
hub. |
| The pod is short-circuited. |
Replace the ceiling light. |
| Light does not work. |
The connections are not connected to the
control hub. |
Check the
connections to the control hub. |
| Fans do not work. |
The connections are not connected to the
control hub. |
Check the
connections to the control hub . |
| The occupancy indicator lights do not
work. |
The CAN cord is not connected to control
hub. |
Check the
connections to the control hub. |
| Other |
| The plastic trims do not fit properly |
The plastic trims are tight. |
Lubricate the plastic
trim plugs. |
| The coat hook rotates |
The screw on the coat hook bracket is
loose. |
Remove the coat hook and tighten the screw on the coat hook
bracket. |
| The set screw on the coat hook is loose. |
Tighten the set
screw on the coat hook. |
| The door handle is loose. |
The set screw on the door handle is not properly tightened. |
Tighten the set
screw on the door handle. |
| The footrest is loose. |
The screw on the footrest is not properly tightened or has
loosened. |
Tighten the screw on
the footrest. |
| The footrest of the chair is loose. |
The screws on the footrest are not properly tightened or have
loosened. |
Tighten the screws on
the footrest. |
