FAQ

Someone has used a permanent marker the whiteboard. How do I remove it?

Use water and a microfibre cloth. If this is not sufficient, try using a mild alcohol-based cleaning solution.

Note: Never use a soap-based solution. It may damage the whiteboard.

I have cleaned the whiteboard according to recommendations, but erasing is still difficult.

Whiteboard pens have varying quality. Try to change to another brand. If you replace a pen, also replace the eraser cloth.