| DOOR |
| Door is leaking sound |
Pod is not standing straight |
Leveling the floor |
| Door does not close by itself |
Hinges are not loaded |
Load the hinges |
| Door does not close properly |
Pod is not standing straight |
Leveling the floor |
| Pod is making a rattling sound when the door
is closed |
Acoustic panels are missing |
Check that the acoustic panels are
installed behind the exterior panels |
| EXTERIOR PANELS |
| Exterior panels are not aligned
properly |
Exterior panel or frame gasket is
not attached properly |
Fixing the exterior panels |
| Bottom exterior panels are not aligned properly |
Bottom exterior panels are not correctly installed |
Fixing the exterior
panels |
| ELECTRICS |
| No electricity in
the pod |
Pod power cord is not
connected |
Check that the pod power cord is
connected to a working power outlet |
| Pod power cord is connected to a faulty power
outlet |
Connect the pod power cord to another power
outlet |
| 24V cable is not connected to
the power unit or core unit |
Check the connection between
power unit and core unit (4.0) |
| No electricity in the power outlet inside the
pod |
Power outlet cable is loose or
not connected |
Check the power outlet cord connection to power unit |
| Lights are not working |
Light cable is not connected to
the core unit |
Check that the light cable (3.1) is connected to the core
unit |
| Fan is not working |
Fan cable is not connected to the
core unit |
Check that the fan cable (2.0) is connected to the core
unit |
| Fan is too loud |
Framery office sound masking
system (FOSMS) is set too high |
Adjust the FOSMS settings from the
touchscreen |
| Touchscreen is not working (black
screen) |
HDMI cable is not connected to
the touchscreen |
Check that the HDMI cable is
connected to the touchscreen and core unit |
| Touchscreen is not
responsive |
HDMI cable might be
faulty |
Test with a new HDMI cable, if
this does not help, contact Framery
support |
| Occupancy lights are not
working |
Cables are not connected |
Check that the occupancy light cables (10.1 / 10.2) are connected to
the core unit |
| USB-C port is not working |
Cables are not connected |
Check the USB-C cable
connections |
| Touchscreen / lights / fan not working as expected |
Wrong pod type selected |
Change the pod type |
| FURNITURE & INTERIOR |
| Table is loose |
Table is not tightened properly |
Tighten the table screws |
| Seat is loose |
Seat is not tightened properly |
Tighten the seat screws |
| Ceiling light is hanging or not aligned
properly |
The cables were left between the light and the
ceiling |
Reinstall the ceiling
light |
